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CFL-WAC Employment

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How to Apply? Interested candidates should send a cover letter and resume to

Program Coordinator - America's Promise - Westchester, IL
Title: Program Coordinator- America’s Promise Grant
Reports to: Program Manager
Position Type: Full time
Office Location: Westchester, IL but local travel (Chicago & suburban Cook County) required regularly.  Car is REQUIRED.

About Our Organization
The Chicago Federation of Labor Workforce & Community Initiative (CFL Initiative) is a mission driven 501c3 agency dedicated to developing and strengthening the skills of Chicagoland workers to fulfill the needs of area employers and vitalize the local economy. 

Position Description:
CFL Initiative is seeking an energetic and ambitious individual looking to grow with the organization. The Program Coordinator assists with the day-to-day delivery of CFL Initiative’s programs to achieve  goals by identifying and providing career and educational counseling, referrals, follow up services, workshop presentations, recruitment and outreach to eligible customers.   Primary focus will be working on the America’s Promise Calumet Manufacturing Initiative Grant which will require working closely with workforce and education partners, funders, unions, employers and other interested parties to develop a pipeline for individuals to move into Advanced Manufacturing training and employment.

Primary Responsibilities:
Maintain high quality & compliance: Achieve a standard of excellence with work processes and outcomes, honoring organization and funder policies and all regulatory requirements 
Strive for high customer satisfaction and excellent customer service, going out of the way to be helpful and pleasant, making it as easy as possible on the participant. 
Provide individual career planning services to customers including, but not limited to intake, certification, testing, assessment, training needs, job search training, counseling, resume writing, referral, placement and follow-up services. Manage a caseload of customers.
Determine program eligibility and suitability through a careful review of documentation and assessment of individual. Maintain and track all documents related to eligibility and services.  
Work professionally one on one with individuals from a variety of backgrounds, assisting them with addressing challenges and barriers that are preventing them from obtaining full time employment.
Develop and conduct workshops and orientations for participants and partner agencies to educate and explain program services on and off site. Occasional local travel will be required.
Work with partners on the grant, including Calumet Area Industrial Commission, Illinois Manufacturing Excellence Center, community colleges, unions, employers, training entities, other partners and resources in a professional manner to develop a recruitment and career pathway plan, recruit participants and refer for services and employment into advanced manufacturing positions.  Use resources identify job opportunities for eligible customers.  Provides ongoing support in identification of available sources for employment and training support.
Identify, coordinate, and assemble referrals of registered customers’ résumés to the CFL Initiative business services team as well as partner agencies for shared job orders.
Inputs data in an accurate and timely manner into the necessary databases.  Maintain up-to-date customer files. Complete agency and funder reports in a timely and accurate manner.  
Research and stay informed on current industry hiring, job requirements, and screening trends. 
Work with team members to revise program processes and procedures.
Represents the organization at community activities and professional events to enhance the agency’s community profile
Perform all other duties, as assigned, required to meet various agency and program objectives.

Bachelor’s degree required; related field preferred
Empathy: Culturally aware and sensitive to a variety of populations and backgrounds
Professionalism: Extremely discreet and able to professionally handle confidential,  sensitive and personal information. 
Communication: Solid presentation, verbal and written communication skills.
Problem Solving: Strong problem solving and attention to detail required. 
Time Management: Must be able to work independently and efficiently by staying organized, managing time and tasks with minimal supervision.
Adaptability:  Must be able to adapt quickly to new or changing situations and environments. 
Embodies leadership characteristics with a vision of growing and developing alongside agency’s strategic plan 
Computers: Strong computer, typing and data entry skills are required.  Experience using all  Microsoft Office Word, Excel and PowerPoint programs required.  Experience with Efforts to Outcomes, Illinois Workforce Development System or similar data tracking systems a bonus.
Coachable: Be receptive to feedback, willing to learn and embrace continuous improvement. 
Collegiality: Be helpful, respectful, approachable and team oriented; building strong working relationships and a positive work environment 
Initiative: Taking ownership of work, doing what is needed without being asked, following through with tasks and responsibilities. 
Must possess a vehicle; valid Driver’s license – local travel required County wide.  
Bilingual preferred.

Previous workforce, education, human resources or experience working with unions.
Previous experience developing and/or coordinating training programs and recruitment events.

Benefits & Compensation:
In an effort to attract the best talent, CFL Initiative offers competitive wage and benefit packages including:
100% employer paid, generous health  & dental insurance
Reimbursement for vision
Disability and life insurance
Employee Assistance Program
Funded retirement plan
Extensive training and professional development opportunities
Paid time off for vacation and personal days
Paid holidays

How to apply?
Interested candidates should send a resume and cover letter including salary expectations  to Clearly indicate ”Program Coordinator” in the subject of your email.

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