Title: Account Executive/Recruiter
Reports to: Business and Union Services Manager
Position type: Full-time, exempt
Responsibilities
• Identify opportunities to develop new partnerships with Chicago-area businesses, specifically in the high demand, high growth sectors. Strengthen existing relationships with business partners, union locals, and other employer-related groups.
• Develop employment opportunities for CFL Workers Assistance Committee customers by identifying appropriate businesses and other hiring organizations that meet the starting wages and benefits goals of the agency.
• Match customers to job opportunities; refer and promote these customers to the potential employers.
• Promote and coordinate customized recruitment and training projects for area employers.
• Perform site visits to businesses to assist with retention of both the business customer and the worker.
• Maintain constant communication with program coordinators and service providers regarding customer performance on interviews and in the workplace.
• Work closely with program coordinators to offer intensive interview training to customers.
• Work closely with partner agencies, such as the Alliance for Illinois Manufacturing, ServiceWorks, chambers of commerce, etc., to assess and analyze the workforce development needs of Chicago area businesses.
• Under the direction of the Business and Union Services Manager, meet monthly goals for employer contacts, job orders obtained and customer placements.
• Provide input and ideas to enhance program services and generate new revenue streams.
• Document work in a timely fashion in appropriate CFL WAC database.
Qualifications
• Bachelor’s degree plus at least two years sales-related experience
• Must possess or have access to a car
• Excellent oral and written communication skills
• Highly motivated and goal oriented
• Passion for assisting and placing displaced workers
• Local travel required
All interested applicants should send a cover letter and resume to resumes@cflwac.org. Please use the job title in the Subject line of your email. No phone calls please.
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Title: Referral Coordinator (North Chicago Suburbs)
Reports to: Business Services Manager
Position Type: Full time/Exempt
Position Description
The Referral Coordinator is a member of the Business Services Team (BST), the unit responsible for delivery of recruitment and placement services to local businesses, unions and job seekers. The Referral Coordinator performs two major responsibilities as a member of the BST. Building on the outreach efforts of the Business Services Unit, the Referral Coordinator manages relationships with Illinois workNet System partners (one stops, community colleges, community based organizations, and municipalities) in Northern Cook County for the purpose of identifying qualified candidates to satisfy the hiring needs of employers. The Referral Coordinator also facilitates the candidate referral process by pre-screening and preparing candidates for current and future job openings.
Responsibilities
• Coordinates the day-to-day interaction between the CFL Workers Assistance Committee and workNet system partners in Northern Cook County to facilitate mutually beneficial relationships.
• Recruits qualified job seekers to fulfill existing and future job openings developed by the Business Services Team’s Account Executives.
• Conducts pre-screening and interviewing of agency customers to assess skills, qualifications and attitudes in order to make the best match for available employment opportunities.
• Manages the flow of information between the CFL Workers Assistance Committee and its partner organizations, including accurate and timely communication regarding customer referral status.
• Delivers training and technical assistance to workNet system partners on the Business Services Team’s job seeker referral and assessment process.
• Coordinates and facilitates meetings, workshops and special events designed to increase workNet partners’ understanding of employer needs and prepare candidates for future job opportunities.
• Using the agency’s web-based systems, organizes candidate resumes, documents agency contact with workNet partners and updates job seeker referral status.
• Develop and recommend needed changes to streamline and improve candidate recruitment and referral processes.
• Stay abreast of current workforce development issues, industry trends, labor market information, and training program requirements.
• Perform all other duties, as assigned, required to meet various agency and program objectives.
Qualifications
• Bachelor’s degree from an accredited university required
• Heavy local travel required. Must possess a car.
• Bilingual (Spanish/English) strongly preferred
• Strong verbal and written communication skills, particularly presentation skills.
Ideal candidates will possess intermediate proficiency in MS Office software and familiarity with databases. S/he is highly organized, exhibits strong customer service skills, possesses problem solving skills and is adaptable to changing situations. S/he is works independently and with the team to achieve program and agency goals.
All interested applicants should send a cover letter and resume to resumes@cflwac.org. Please use the job title in the Subject line of your email. No phone calls please.
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Title: PROGRAM COORDINATORReports to: Program Manager
Position Type: Full time/Exempt
Position Description
The Program Coordinator primarily assists with the day-to-day delivery of Workforce Investment Act (WIA) programs. This position works closely with the Dislocated Worker Program team to achieve program goals by providing career counseling, employment, referral, and follow up services to eligible customers.
Primary Responsibilities
• Manages a caseload of customers. Provides individual services to customers including, but not limited to intake, certification, testing, assessment, job search training, counseling, referral, placement and follow-up services.
• Conducts workshops and orientations to explain program services to displaced and disadvantaged workers under pertinent federal and local program guidelines on and off site. Some daytime travel may be required from time to time to partner agencies and companies.
• Works with unions, employers and other resources, including online websites, to identify job opportunities for eligible customers. Provides ongoing support in identification of available sources for employment.
• Coordinates, organizes and assembles regular referrals of registered customers’ résumés to the business services team, and partner agencies’ job orders, identifies customers appropriate for inclusion in referrals.
• Inputs data in an accurate and timely manner into the necessary databases. Maintains customers’ files, keeping them organized and up to date.
• Provides Program Manager with all necessary information regarding customer eligibility, job search, placements, counseling status, job development progress and resources, etc.
• Attends relevant seminars, workshops and conferences as necessary.
• Works with team members to revise program processes and procedures, as necessary.
• Performs all other duties, as assigned, required to meet various agency and program objectives.
Qualifications
Candidates must possess the following:
• Bachelor’s degree in a related field
• Possess a car; valid Driver’s license
• Strong computer skills; Intermediate proficiency in Microsoft Office software, specifically Word, Power Point and Excel
• Bilingual (Spanish/English) preferred
Ideal candidates will possess strong communication, organization, customer service and research skills. S/he is highly adaptable to changing situations, able to work independently and with the team to achieve program and agency goals.
All interested applicants should send a cover letter and resume to resumes@cflwac.org. Please use the job title in the Subject line of your email. No phone calls please.
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